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Shipping Policy

The shipping costs will be covered by Dejzi.
Items are shipped worldwide with DHL Express.

Due to the made-to-order concept of each creation, most dresses are delivered for 7-20 business days after your purchase.

The products can only start shipping during weekdays.
The item(s) take(s) 2-3 business days to arrive at the Customer’s shipping address.
The express posts typically write the estimated delivery date a few days later than the actual delivery date in case of emergencies, which means that the product will arrive earlier.

The Customer will receive a tracking number for his/her order once the product is shipped.
If the package is not signed/nobody is home, courier posts will attempt to deliver the package a few more times and get in contact with the customer.


Upon arrival in the destination country or area the contents of your order may be subject to customs fees (taxes, duties, processing fees, brokerage fees, etc.) for which the recipient of the order is responsible.
We are not responsible for any customs fees incurred on your order.

If you refuse your order at the time of arrival or if you refuse to pay the Customs fees when your order arrives, the shipment will be returned to the Vendor and the Buyer will be refunded only 70% of the amount that he/she paid.

Customs processing may delay the delivery of your order.
If you experience such delays please check with your local Customs offices. 

Last updated: November 20, 2023